We offer refunds on most new, unopened items within [number] days of delivery. Some exceptions may apply, such as sale items, perishable goods, or personalized items. Please refer to our full refund policy for specific details.

Yes, you can return most items. The item must be in new, unopened condition with all original packaging and tags.

To start a return or refund, please contact our customer support team through contacts@fariastores.com Provide your order number and reason for the return. We'll guide you through the process and provide a return shipping label if needed.

Yes. Providing a reason for the return helps us understand your experience and improve our products and services.

In most cases, the customer is responsible for return shipping costs, unless the return is due to our error (e.g., wrong item shipped, damaged item). We'll provide a prepaid return shipping label in such cases.

Once your return is approved, we'll send you a return shipping label with instructions. Pack the item securely in its original packaging and attach the label. You can drop it off at the designated carrier location.

Once we receive and inspect the returned item, we'll process your refund within 5 business days. The refund will be credited to your original payment method.

You'll receive a full refund for the item's price.

If you received a damaged or defective item, please contact us immediately. We'll arrange for a return and provide a replacement or full refund, including return shipping costs.